Thank you for visiting NG User (Us) and our websites, or using our mobile device applications
(the "Apps") or other services (together with the Apps, the "Services"). Your privacy is
important to us, and we are committed to ensuring your privacy is respected and protected.
which we collect, use, disclose and otherwise treat the personal information of consumers.
The information you provide to us is being transmitted to us and processed in Sweden and by
and contracts that impose data protections as required by your country. By using our Services
you consent to the transfer of your personal information in this way.
Advertisements displayed to you when you use our Services and elsewhere may be
customized and targeted to your interests and preferences based on your personally
identifiable information and site and Service usage information collected through our Services.
We do not provide your name or contact information to the advertisers when you interact with
or view a customized advertisement. You have to opt-out using each of your Web browsing
Collection and Use of Personal Information
You are able to enjoy our publications, take advantage of our promotions and visit many
areas of our websites without providing us with any personal information. However, we do
collect personal information (including but not limited to your name, contact details and email
address) when you:
subscribe to one of our publications;
download and register to use one of our Apps or other Services;
purchase, return, or exchange products offered through one of our websites or
subscribe to one of our online newsletters, or register to participate in an online forum
submit content to one of our publications or Services;
enter into a contest or sweepstakes;
respond to one of our polls or surveys; or
contact our customer service department with an enquiry, comment or suggestion.
Some of the personal information we request from you is required in order for you to use our
Services. If you do not wish to provide such personal information to us, you are not obligated
to, but as a result you may not be able to use the particular Service. However, some of the
personal information we request from you is optional. This means that you can elect not to
provide it to us and you will still be able to use the Service. If not all the personal information
we request on a form is required, we identify the required personal information to you such as
by displaying an asterisk (*) next to the field where we request the required personal
Subscriptions: When you subscribe to one of our publications, we may ask you to provide
your name, mailing address, e-mail address, and credit card or other payment information for
the purposes of fulfilling your subscription, sending you invoices, contacting you about the
expiry of your subscription, and sending you service messages about your subscription. Once
you are subscribed, we may store your subscription information, including its start date,
renewal date, pricing, publication, and any customer service contacts you may have with us.
Apps: When you download and register to use one of our Apps, we collect from you
information such as your name, mailing address, account number, postal code, and e-mail
address. We use this information, for example, to look up your account in our records in order
to populate your App with the content that comes with your subscription. We also assign a
unique user ID to your App on your device so that we can identify you when you use the App
and so that we can collect user metrics such as how you use the App. Unless you opt out on
your device, we will send messages to your device when a new issue of our publication is
available through our App.
Product Purchases: When you purchase products offered through one of our websites or
publications, we collect your credit card and other payment information and keep a history of
your purchases. We use this information to process your orders, to better assist you when you
visit or contact us in the future, as well as to improve our product offerings when we send you
When you return merchandise purchased via one of our websites or request a refund or
exchange, you may be asked to provide certain information, including your name, e-mail
address, residential address and phone number. We collect and use this information for fraud
Online Registration: You do not have to register to browse some areas of our websites.
However, registration may be required to receive online newsletters or to participate in certain
website features, such as a community forum. When you register, you may be asked for
personal information such as your name, e-mail address, and a user name and password that
you select. We collect this information to identify who you are, to provide you with the service
or information you requested, and/or to facilitate your participation in an on-line forum or
community. We may also use this information for promotional and marketing purposes in
Please remember that any information you disclose in these public forum or community areas
becomes public information and is immediately accessible to other users, so it is important for
you to carefully consider what, if any, personal information you reveal in these areas. We may
use information disclosed by you in this way to promote our products and services in our
Information about Other People: At some of our websites and through certain promotions, you
can submit personal information about other people. For example, you might submit a
person's name and e-mail address to send an electronic greeting card and, if you order a gift
subscription and want it sent directly to the recipient, you would be required to submit the
recipient's name and address. We do not use the recipient's personal information for any
other purpose unless this is consistent with any further dealings which we may have with the
Promotions or Surveys: When you enter a contest or sweepstakes ("promotion") or participate
in a survey or poll for example through NGWallet.com ("survey") we may ask you to provide
your name, address, phone number and e-mail address. We use the information we collect on
promotion entry forms to administer your participation in the promotions and for other
purposes stated on the entry form. Our surveys ask for opinions on various issues and may
be sponsored by our advertisers and partners. Information obtained through surveys is
aggregated and used internally. We also may share survey information with advertisers and
marketing partners in an aggregated, non-personally identifiable form. In the event personal
information is requested as part of a survey, such personal information will only be provided to
unaffiliated third parties after ensuring that depending on the circumstances you have either
consented or not objected.
Optional Information: Occasionally, we may request demographic information (like your age or
gender) or information about your interests and purchasing preferences. In most instances,
you do not have to provide us with this information to receive the publication, product, or
service you have requested. When demographic information is required, it will be indicated,
such as by an asterisk (*). We use this demographic and preference information to tailor or
improve our publications, product and service offerings, including our offerings to you where
Customer Service: When you call one of our customer service representatives, or e-mail us
with a comment or question, you may be asked for information that identifies you, such as
your name, mailing address, account number, postal code and telephone number, to help us
promptly answer your question. We may retain this information to assist you in the future, for
instance with any further queries you may have or by sending you information about other
publications, products, or services of ours which we believe may interest you, in accordance
monitor and/or improve our publications, product offerings, and Services.
Website Information: Generally, you can visit our websites without giving us your name or
contact information. We may collect the IP (Internet protocol) addresses of all visitors to our
websites and clickstream and other related information, such as information about your
computer or device, web browser and operating system and their settings, the referring page
that linked you to our site, the pages, content or ads you see or click on during your visit and
when and for how long you do so, items you download, the next Web site you visit when you
leave our site, and any search terms you have entered on our site. We use this information to
monitor and improve our Services.
App Usage: We collect information about your installation, use, and updating of our Apps,
such as information about your device, your use of our App, the pages, videos, other content
or ads you see or click on during your visit and when and for how long you do so, and items
you download. We use this information to enable the App to function correctly on your device
and to provide you with the appropriate content through the App. We can collect your device’s
geographical location for the purpose of presenting you with relevant content, provided that
you have given your prior express consent via your mobile device.
Cookies and Web Beacons
Cookies: To enhance your experience on our Services, we may place "cookies" on your
computer or device. Cookies are small text files that we place in your computer or device to
store your preferences. Cookies, by themselves, do not tell us your e-mail address or other
personal information unless you choose to provide this information to us by, for example,
registering with one of our Services. Once you choose to provide us with personal
information, this information may be linked to the data stored in the cookie. A cookie assigns a
unique numerical identifier to your Web browser or device, and may enable us to recognize
you as the same user who has used our Services, and relate your use of the Services to other
information about you, such as your usage information and personal information.
gifs, all described further below) to understand usage of the Services and to improve our
content and offerings and to deliver advertisements that you might be interested in. For
recognize you by name when you return to our site, to save your password in password-
protected areas, to enable shopping carts, or to tailor content or product and service
Most browsers automatically accept cookies. You can set your browser option so that you will
not receive cookies and you can also delete existing cookies from your browser. However,
you may find that some parts of the site will not function properly if you have refused cookies
or similar tracking technologies and you should be aware that disabling cookies or similar
tracking technologies might prevent you from accessing some of our content. However, your
viewing of editorial content may be hampered. If you wish to block cookies, go
to http://www.allaboutcookies.org/ to find out how, or check your browser’s instructions
Local Shared Objects: Local shared objects, such as Flash cookies, also may be stored on
your computer or device. Local shared objects operate a lot like cookies, but cannot be
managed in the same way. Depending on how local shared objects are enabled on your
computer or device, you may be able to manage them using software settings. For
information on managing Flash cookies, for example, see http://helpx.adobe.com/flash-
player/kb/disable-local- shared-objects- flash.html .
HTML 5: HTML5, the language some Web sites are coded in, may be used to store
information on your computer or device about your Service usage activities. This information
may be retrieved by us to help us manage our Services, such as by giving us information
about how our Services are being used by our visitors, how they can be improved, and to
customize them for our users.
Cache Cookies: Cache cookies, such as e-Tags, may be used to identify your computer or
device as the same computer or device that visited a Service or Services in the past.
Web Beacons: Our websites may also use small pieces of code called "web beacons" or
"clear gifs" to collect anonymous and aggregate advertising metrics, such as counting page
views, promotion views, or advertising responses. A web beacon is an electronic image called
a single-pixel or clear GIF. Web beacons can recognize certain types of information, such as
a user's cookie number, time and date of a page view, and description of the page where the
web beacon is placed. These web beacons may be used to deliver cookies that conform to
These tracking technologies may be deployed by us and/or by our service providers or
partners on our behalf. These technologies enable us to assign a unique number to you, and
relate your Service usage information to other information about you, including your personal
information. We may match information collected from you through different means or at
different times, including both personal information and Service usage information, and use
such information along with offline and online information obtained from other sources
(including third parties) such as demographic information and updated contact information
(where that information has been lawfully disclosed to us) for the purposes of learning more
about you so we can provide you with relevant content.
When we collect your personal information we may give specific disclosures at that time as to
possible future use of that information for marketing purposes. Where appropriate, and
invariably in the case of possible future use of your email address for marketing purposes, we
will also ask you to indicate your preferences as to that future use, for instance by ticking a
box to opt-in or ticking a box to opt-out.
Alternatively, your information may be collected automatically during your use of our Services
received from you with publicly available outside records.
In all the above cases we may use this information to enhance our ability to market products
and services that may be of interest to you by way of appropriate marketing messages, either
during your site visit, App use or by way of subsequent communications, including electronic
messages. By using our Services you consent to us sending you marketing materials subject
to you removing yourself from our marketing mailing list as outlined below.
If this process leads to your being placed on our marketing mailing list, you can remove
yourself from the list. You can contact Us as described in the "Contact Us" section below.
You can also remove yourself from an e-mail marketing list by clicking the "unsubscribe"
button that appears on our e-mails.
We will try to comply with any opt-out requests as soon as reasonably practicable, but please
understand that it may take us a few days to process any opt out request and that even if you
opt out of receiving promotional correspondence from us, we may still contact you in
connection with your relationship, activities, transactions, and communications with us. Also,
to stop receiving promotional messages from third parties who already have your contact
information, please contact them directly, as we will not be able to remove the information
from databases of third parties.
Disclosure of Personal Information
We will not disclose, rent, sell or otherwise transfer your personal information without your
to you when obtaining personal information from you.
Third Party Processors and Agents: Certain personal information may be transferred among
our family of companies or other third parties solely for the purposes of processing your
request, arranging delivery of your subscription, product, or Service, and providing customer
service. We may also transfer (or otherwise make available) your personal information to third
parties who administer our contests and prize redemptions, or who provide circulation audit
and other services on our behalf. All of our service providers are required to maintain the
confidentiality and security of your personal information and to use it only in compliance with
applicable data privacy laws, and are prohibited from using or disclosing your personal
information for any purpose other than providing the services on our behalf or as otherwise
not prohibited by applicable law.
Third Party Products and Services: If you are a subscriber to one of our publications or on-line
newsletters, disclosures we give you when obtaining your personal information and your
indicated preferences may lead to your contact information being shared with carefully
selected marketing partners who will contact you by mail or e-mail with offers about products
and services that may be of interest to you. By using our Services you consent to us sharing
your personal information in this way. You can remove yourself from the future sharing of your
contact information with third parties by contacting us via "Contact Us", see below.
Sale or Merger of Business: It is possible that all or part of Us or our subsidiaries could merge
with or be acquired by another business or undergo a corporate change or dissolution such as
a reorganization, consolidation, bankruptcy, liquidation, sale of assets, or wind down of
business. If this happens we may share the information that relates to you.
Legal: We may provide your personal information in response to a search warrant or other
legally valid inquiry or order, or to an investigative body in the case of a breach of an
agreement or contravention of law, or as otherwise required by law. We may also disclose
personal information to assist us in collecting a debt owed by you, or otherwise where
necessary for the establishment, exercise, or defense of legal claims.
Third Party Websites and Advertisers
Our Services may provide links to third party websites or offerings where data privacy
practices may be different to that of our company. The inclusion of any link does not imply our
endorsement of any other company, its websites, or its products and/or services. These linked
websites or offerings have separate and independent privacy policies, which we recommend
you read carefully. We have no control over such websites or offerings and therefore have no
responsibility or liability for the manner in which the organizations that operate such linked
websites or offerings may collect, use, disclose, or otherwise treat your personal information.
Our Services may use reputable third parties to present or serve the advertisements that you
may see on our web pages or Apps, and to conduct research about the advertisements. This
have collected from you or the methods used by the third-parties to collect that information
(e.g., cookies, web beacons, and clear gifs).
Security of Personal Information
Although we take appropriate measures to safeguard the personal information in our custody
and control, and we require similar safeguarding measures from our service providers, we
need you to understand that we are unable to guarantee that your personal information will
have implemented measures in an effort to maintain the confidentiality of all personal
information in our custody and control, including only providing access to personal information
to employees and authorized service providers who require such information for the purposes
safeguards in an effort to protect against unauthorized access, use, loss, modification,
disclosure, and any form of unlawful processing of personal information in our custody and
control, and our service providers are bound to maintain similar safeguards. These measures
also aim at preventing unnecessary collection and further processing of personal information.
To provide you with an increased level of security online, access to your personal information
on certain of our websites may be protected with a password you select. We strongly
recommend that you do not disclose your password to anyone. We will never ask you for your
password in any unsolicited communication.
Accessing, Correcting, and Deleting Your Personal Information
We will take reasonable steps to accurately record the personal information that you provide
to us and any subsequent updates.
We encourage you to review, update, and correct the personal information that we maintain
about you, and you may request that we delete personal information about you that is
inaccurate, incomplete, or irrelevant for legitimate purposes, or are being processed in a way
which infringes any applicable legal requirements, by contacting us as set out in the "Contact
Us", section below. At our election, instead of deleting such information, we may retain it with
your comment or correction noted in our records. By contacting us, you may also object to our
further use of your personal information if you have compelling legitimate grounds (this may
involve closing your account). We may ask you to verify your identity and to provide other
details before we are able to provide you with any information, correct any inaccuracies, or
delete any information. Your right to review, update, correct, and delete your personal
information may be limited, subject to the law of your jurisdiction: (i) if your requests are
abusive or unreasonably excessive, (ii) where the rights or safety of another person or
persons would be encroached upon, or (iii) if the information or material you request relates to
existing or anticipated legal proceedings between you and us, or providing access to you
would prejudice negotiations between us or an investigation of possible unlawful activity. Your
right to review, update, correct, and delete your information is subject to our records retention
policies and applicable law, including any statutory retention requirements.
Retention of Personal Information
We will retain your personal information while you have an account with us and thereafter until
we can no longer keep it under applicable law. Thereafter, we will either delete your personal
information or de-identify it so that it is anonymous and not attributed to your identity. Your
rights to request that we delete your personal information are set forth in the "Accessing,
Correcting, and Deleting your Personal Information" section above.
Special Note for Parents
Certain of our publications are published specifically for children, and each of these
publications has its own website. For more information about our privacy practices involving
personal information of children, please see the privacy notice at the children's site in which
you are interested.
place at the time of collection of such information, or as you otherwise indicate your
preferences. We encourage you to check whenever you use our Services to see if the policy
has been updated.
Feel free to contact our Customer Service department at any time if:
you wish to withdraw your name from an e-mail or other marketing list;
you wish to access and/or correct your personal information, or
you have a complaint about the manner in which we treat your personal information.
Any questions, concerns, or complaints concerning our collection and use of personal
information should be directed to us at the address given below. We will conduct a reasonable
investigation of and will attempt to resolve any complaints in accordance with the principles
please contact us via email at [email protected] or by writing to us at:
112 33 STOCKHOLM